Ice Machine Cleaning Done Right
We make ice machine maintenance and cleaning quick and easy. We can detect potential problems, eliminate harmful bacteria and mold, and ensure the reliability and efficiency of your machine.
Why Regular Cleaning Matters
Regular cleaning and maintenance of your ice machine is essential to ensure the quality, safety, and longevity of your equipment. Over time, minerals from water, biofilm, and scale can build up inside the machine, affecting the taste, smell, and appearance of the ice. These deposits not only reduce ice production efficiency but can also harbor bacteria, mold, and other contaminants that may pose health risks to you, your family, or your guests.
- Prevent costly repairs
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Routine maintenance helps your ice machine operate at peak performance. When parts like water lines, evaporator plates, and pumps are inspected and cleaned regularly, you reduce the risk of unexpected breakdowns. Preventative care ensures that your unit produces ice consistently, avoids costly repairs, and extends the overall lifespan of the equipment.
- Health and safety
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For high-end residential and commercial systems, using manufacturer-approved, food-safe cleaning agents is crucial to effectively remove bacteria, mold, and scale without damaging delicate components or voiding warranties. By keeping your ice machine clean, you protect your investment while maintaining the reliability and efficiency you expect.
- Peace of mind
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Scheduling regular cleaning also offers convenience and peace of mind. Knowing your ice machine is properly maintained means it is less likely to face sudden disruptions during parties, family gatherings, or daily use. A small investment in preventative maintenance today can prevent significant expenses and headaches down the line.
Fair pricing.
Zero hidden fees.
We have a clear, up-front pricing structure. Call us today so we can discuss your needs give you a quote.
Our Ice Machine Cleaning Process
Keeping your ice machine clean isn’t just about appearances—it’s about health, safety, and performance. Over time, ice machines can accumulate mold, scale, slime, and bacteria, especially in warm or humid environments. These contaminants can affect the taste and safety of the ice, lead to system malfunctions, and even violate health codes. Our professional cleaning process is designed to eliminate these risks, protect your equipment, and ensure your ice is consistently clean, clear, and safe to serve.
- Comprehensive Inspection
- We begin by carefully inspecting every component of your ice machine. Our technicians check for damage, abnormal wear, unusual noises, strange smells, and any irregular behaviors to ensure the unit is functioning properly before cleaning.
- Descaling
- All areas where scale accumulates are treated, both inside and outside the machine. We use manufacturer-approved descaling agents and run the built-in cleaning program to remove mineral accumulation.
- Flushing
- After descaling, the system is completely flushed to remove all traces of loose mineral deposits and any scale removing chemical added during the previous step.
- Sanitization
- All relevant components, including the ice bin, scooper, panels, and other contact surfaces, are sanitized using food-safe agents to eliminate bacteria, mold, and other contaminants, and prevent their formation in the future.
- Coil & Compartment Cleaning
- Dust, pet hair, and all foreign objects accumulated since last cleaning are removed from the condenser and machine compartment to improve efficiency and minimize energy consumption.
- System Diagnostics
- Stored errors are recalled from the machine’s memory, and relevant checks are performed to verify that no underlying issues exist.
- Restart
- Ice production is restarted and monitored to confirm that the machine is operating correctly and reliably producing clean, high-quality ice.
- Complete
- With the cleaning process complete, the machine will fill the ice bin with safe, clean ice. The technician will go over any relevant findings and restore the working area to the state it was in before arrival.
You have options...
Why choose us?
We understand you have options when it comes to ice machine cleaning — but not all service is created equal. From the quality of our work to the reliability of our team, here’s what sets us apart and why customers continue to choose us.
- Cleaning you can trust
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Maintaining a clean ice machine is essential for safe, high-quality ice. We handle every cleaning with care, and our process is designed to maintain safe and reliable ice production for your family and guests.
- Manufacturer approved maintenance
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We follow the manufacturer recommended procedures plus a full inspection of your machine, which protects your investment and extends the life of your machine.
- Guaranteed clean
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if we missed a spot or visible biological growth or contamination recurs within 90 days of a cleaning, we will return and perform a full re-clean at no charge.
Frequently Asked Questions
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Manufacturers usually recommend cleaning residential ice machines every 6 months. High-use ice machines and those in warmer and more humid climates may benefit from more frequent service to maintain ice quality and machine efficiency.
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Professional cleaning not only ensures all internal components and hard-to-reach areas are properly descaled and sanitized, it also puts a set of trained, professional eyes on all components of your machine to identify potential problems. DIY methods can miss hidden buildup, which can affect ice quality and reduce the lifespan of your machine. Plus, many of our customers don't have the time in their busy schedule to thoroughly clean their ice system.
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Our service includes a full inspection, descaling, and sanitizing of all ice contact surfaces, flushing the system, cleaning the condenser and machine compartment, running diagnostics, and verifying proper and efficient ice production.
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Yes. We only use manufacturer-approved, food-safe cleaning and sanitizing agents to ensure your ice is safe for consumption.
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Most residential ice machine cleanings take between 60 and 90 minutes, depending on machine type, make and model, and level of buildup.
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Yes, we service all major high-end residential and light commercial brands, including Sub-Zero, Scotsman, Perlick, U-Line, Marvel, and more.
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Yes. Our team is trained to properly handle built-in and undercounter ice machine cleaning, ensuring convenient and trouble-free operation of your ice maker.
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We adjust our cleaning process and recommendations to fully remove as much heavy scale and buildup as possible. Our goal is to restore peak ice production while maintaining maximum safety and hygeine for you, your family and guests, and your machine.
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Yes. We use genuine replacement filters at six month intervals. Regular filter changes help reduce scale buildup and improve ice taste.
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Yes. For residential machines, if visible biological buildup recurs within 90 days, we'll come back and perform a re-clean at no extra cost.
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Absolutely. Scale, biofilm, and microbial or fungal growth can alter flavor and odor. Regular professional cleaning ensures your ice remains clear, fresh, and safe.
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We sure do! Our subscription plans schedule cleanings in advance, helping both prevent future issues and saving you money versus a single cleaning.
Book a cleaning today
Discover how simple it is to get your ice machine sparkling clean so it can produce fresh, great-tasting ice that your whole family can enjoy. Call us today!