Last modified: 10/29/2025

Privacy Policy

Scottsdale Refrigeration LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://scottsdalerefrigeration.com , or when you interact with us by phone, SMS, email, or in person. By using our website, requesting service, or otherwise providing information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We collect at minimum the following types of personal information when you contact us, schedule service, or submit information through our website, email, voice call, or SMS: full name, phone number, email address, service address, equipment information (e.g., type of appliance, make/model), and problem description or service request details. We also automatically collect certain device and usage data through cookies. For details, see our Cookie Policy at: https://scottsdalerefrigeration.com/legal/cookie-policy

How We Use Your Information

We use the information we collect for purposes including: scheduling and confirming appointments, sending service-related SMS messages (appointment reminders, on-the-way notices, quotes, and invoices), providing and improving our services, responding to inquiries and customer support requests, internal business operations, and/or maintaining safety, security, and legal compliance. We do not use SMS or customer data for targeted advertising or marketing. We do not sell personal information.

SMS Privacy Policy

Scottsdale Refrigeration LLC may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

We use cookies, and certain third-party providers may place cookies on our site to support website functionality, analytics, or service improvements. Details are provided in our standalone Cookie Policy: https://scottsdalerefrigeration.com/legal/cookie-policy

How We Share Information

We may disclose information to:

Service Providers who support our operations (e.g., scheduling, communications, messaging, invoicing)
Professional Advisors (e.g., legal or accounting professionals)
Affiliates or Subsidiaries if applicable
Law Enforcement or Regulatory Authorities when required by law

We do not share customer data or information for marketing purposes.

How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

Your Choices

You may:

Opt out of SMS by replying STOP to any message
Request corrections to your personal information
Request deletion of your service-related information (subject to legal obligations)

To make a request, email us at service@scottsdalerefrigeration.com.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

Links to Third Party Sites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

Service Area

We provide services only within the State of Arizona and do not serve customers in California or outside the United States. Therefore, certain state or international privacy laws (e.g., CCPA, GDPR) do not apply.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest revision. Continued use of our services indicates acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or your personal data, you may contact us at:

Email:: service@scottsdalerefrigeration.com
Phone:: (623) 257-7531